FAQ
Please click on RESET PASSWORD. If the issue persists then contact us via our contact page below.
Fri, 19 Mar, 2021 at 8:52 AM
Simply visit your dashboard by logging in. Here you can cancel your donation. If this does not work please email us on support@givebrite.com - Please provid...
Sun, 21 Mar, 2021 at 4:54 AM
Simply register here - https://dashboard.givebrite.com/onboarding Connect Your Stripe Account as this is required to receive donation from the Ramadha...
Fri, 27 Jan, 2023 at 7:52 AM
The system is designed so that your donation is debited from your account daily after Iftar has officially kicked in.
Sun, 21 Mar, 2021 at 5:27 AM
Sometimes funds are not debited right away. The payment is put on hold and will be showing as pending. The funds are set aside by your bank till they see fi...
Wed, 7 Apr, 2021 at 6:53 AM
Taking daily small amounts does look suspicious to a bank, not to worry please forward them the acting website letting them know that it is a daily giving p...
Sun, 21 Mar, 2021 at 5:34 AM
This can be a standard safeguarding procedure by your bank. Please call them answer any security questions and they will unblock your card. Small daily amou...
Sun, 21 Mar, 2021 at 5:37 AM
If you find yourself not being able to pass after the address section then please open the website in a private or incognito mode, this will resolve the iss...
Wed, 7 Apr, 2021 at 6:47 AM
Hi {{User}}, Thanks for getting in touch with us. We have reviewed your daily giving plan. A total of {{Donation Count}} donations have been receiv...
Thu, 6 Apr, 2023 at 8:17 AM
Hi {{User}} Thanks for getting in touch with us. We have cancelled you daily giving plan as per your request. Please let us know if there has been...
Thu, 13 Apr, 2023 at 5:21 AM